Shri Rattan Traders (“SRT”, “we”, “us”, or “our”) operates shrirattantraders.com (the “Website”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use our Website, or otherwise engage with us.
1. Information We Collect
We may collect the following types of information:
a) Personal Information (Voluntarily Provided):
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Name
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Email address
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Phone number
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Company name / Business details
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Address or location
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Product interest or inquiry details
This information is collected when you fill out contact forms, dealer/distributor inquiry forms, request quotes, subscribe to newsletters, or communicate with us.
b) Technical / Non-Personal Information:
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IP address
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Browser type and version
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Device type (desktop, mobile)
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Operating system
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Pages visited, time spent, referral sources
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Cookies / tracking technologies
We use this data to improve site experience, analyze traffic, and manage operations.
c) Cookies & Similar Technologies:
We use cookies and similar tracking tools to understand usage patterns, remember preferences, and enhance site functionality. You may disable cookies via your browser settings, but note some site features may stop working properly.
2. How We Use Your Information
We use collected information for the following purposes:
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To respond to your inquiries, quotes, or business requests
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To provide, maintain, and improve our Website and services
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To send updates, promotional materials, and product information (only with your consent)
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To monitor and analyze usage for purposes of optimization and analytics
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To detect, prevent, and address technical or security issues
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To comply with legal obligations
We do not sell, lease, or trade your personal information to third parties for marketing purposes.
3. Disclosure & Sharing
We may share your information in certain circumstances:
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With trusted third-party service providers (e.g. website hosting, email service, analytics) who support our operations. They will be contractually bound to protect your data.
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When required by law (e.g. court order, regulatory compliance)
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To enforce our terms, protect rights, property, or safety
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During corporate transactions (merger, acquisition, sale)
4. Data Security & Retention
We implement appropriate administrative, technical, and physical measures to protect your data from unauthorized access, misuse, or alteration. However, no method of data transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfill the purposes described, or as required by applicable laws.
5. Third-Party Links & External Sites
Our Website may contain links to third-party sites. We are not responsible for the content, practices, or privacy policies of those external sites. We encourage you to review their policies before providing any personal data.
6. Children’s Privacy
We do not knowingly collect personal information from children under the age of 18. If we learn that such information was collected, we will promptly delete it. If you believe we may have information from a child under 18, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted here with a revised “Last Updated” date. Your continued use of the Website after modifications indicates your acceptance of the updated policy.
8. Your Rights
Depending on the applicable laws, you may have rights regarding your personal data, including:
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To access the personal data we hold
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To correct or update inaccurate or incomplete data
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To request deletion or erasure
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To withdraw consent, where processing is based on consent
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To object to certain processing
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To lodge complaints with relevant data protection authorities
To exercise these rights, you may contact us using the contact details below.
9. Contact Information
If you have questions, concerns, or requests about this Privacy Policy, contact us at:
Shri Rattan Traders
Email: srtlubricants@gmail.com
Phone: +91-9711851240, +91-9711851277
Address: Plot No. 73, Block L, DSIIDC Industrial Area, Sector 3, Delhi, 110039
Website: www.shrirattantraders.com
